Order on WhatsApp · Web · App

Anything delivered. Right to your door.

No app. No hassle. Just WhatsApp. Restaurants, groceries and more from the best local spots — order in seconds and track every step in chat.

7k+
Restaurants
28 min
Avg. delivery
4.8★
Rating
Hi 👋 Welcome to Mama's Kitchen! Tap View menu to start.
View menu
🍗 Grilled chicken — R80\n🍔 Burger + chips — R95
1× Grilled chicken, delivery
Order #1042 confirmed! Your driver Sipho is on the way 🛵

How it works

Three steps, all inside WhatsApp.

1

Send a message

Open WhatsApp and message the store, or browse on the web. Both work the same way.

2

Confirm & pay

We confirm your basket, address and payment securely — cash, card or in-chat payments.

3

Track to your door

Live updates from kitchen to driver to your door — right inside your chat.

For stores

Turn your WhatsApp into an automated ordering system

Your customers already have WhatsApp. ChatBasket turns your existing number into a self-serve ordering assistant — it shows your menu, takes orders, collects payment and dispatches drivers, automatically. You just accept orders and cook.

Customers order from your menu in chat — no app to build or maintain.
Automatic menu, cart, checkout and order confirmations.
Manage everything from one simple dashboard — orders, catalog, drivers, reports.
Delivery or collection, with driver dispatch handled for you.

Register your store in 5 steps

  1. 1
    Get in touch
    Contact ChatBasket to open a store account. We set up your dashboard and link your WhatsApp Business number.
  2. 2
    Connect your WhatsApp number
    We register your WhatsApp Business number with the ordering system. Your same number now answers customers automatically.
  3. 3
    Add your menu
    Log in to your dashboard and add your categories, items, prices, photos and options (flavours, sides, extras).
  4. 4
    Set delivery & drivers
    Choose delivery and/or collection, set your delivery fee, and add your drivers (or use the shared driver pool).
  5. 5
    Go live
    Share your number. Customers message "Hi" and start ordering — you accept from the dashboard and the kitchen gets to work.
Store sign in

Start delivering in 4 steps

  1. 1
    Register as a driver
    Ask a ChatBasket store to add you as a driver, or sign up to the shared driver pool with your name and WhatsApp number.
  2. 2
    Go online
    When you're ready to work, set yourself available. You'll start receiving delivery offers on WhatsApp.
  3. 3
    Accept & collect
    Tap Accept on an offer, collect the order from the store, and mark it collected — all from chat.
  4. 4
    Deliver & earn
    Deliver to the customer, tap Delivered, and your earnings are tracked. Carry several orders at once if you like.
For drivers

Earn on your own schedule

No new app to learn — you get delivery offers straight on WhatsApp. Accept the ones you want, deliver, and get paid. Work for one store or join the shared pool and serve several.

Offers come to your WhatsApp — accept or reject with one tap.
Carry multiple deliveries at once and see them all with "my deliveries".
Go online or offline whenever you want.
Your deliveries and earnings are tracked automatically.

Hungry already? Start an order in WhatsApp.

Save the number, send "Hi", and we'll take it from there. No app downloads, no signups.